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Creating Win-Win Relationships
Interview w/ Huggies MomInspired® Program Architect Steve Paljieg

By Marie Elwood, Brand Marketing Consultant 
November 16, 2010 - Speed Dial Issue 57

 

 



So when it comes to “marketing for good”, are you stuck?

Do you simply have to blindly hope that your corporate sponsorships aren’t solely philanthropic- - that in addition to helping others, they might also do something, somehow to increase your sales, strengthen customer loyalty, and elevate consumers’ perceptions of your brand?

Or do you have to be “all business”, coldly calculating the ROI from every dime your company invests in charitable causes?

Steve Paljieg shows us a better alternative, one that creates win-win relationships between a company and its beneficiaries: the Huggies MomInspired® Grant Program.

 Kimberly Clark Huggies Mom Inspired Grant Program The Huggies MomInspired® initiative gives entrepreneurial moms venture capital, business information, mentoring opportunities, and a social network that can support their innovation efforts. The Spike Award-winning program has also created a very positive buzz for Kimberly-Clark, with over 13 million brand impressions in this year alone.

The MomInspired® program is a timely example of how cause-related marketing can be leveraged to the benefit of all involved. Launched in early 2010, the program has attracted 485 grant applications, awarded 12 moms $15,000 each in support of their entrepreneurial ventures, and created an online community for “Inspired Moms” to identify/develop new ideas themselves and for Huggies. So far, it’s been a win-win partnership for all parties.

 Kimberly Clark Sr. Marketing Director Steve Paljieg To better understand the business philosophy behind the MomInspired® program, I interviewed Steve Paljieg last week. After an impressive career at Procter & Gamble, Steve joined Kimberly-Clark as a New Business Architect/Sr. Marketing Director.

Here are some of the highlights from our discussion:

Marie:   Steve, what insights inspired you & your team to develop this program?

Steve:
   Huggies® is about parents “enjoying the ride” as their babies grow & develop. The brand is committed to resolving the issues, big & small, that stand in the way of that experience. One way we do this is through the outstanding diapering & wiping products that we provide, but recently- - in part through research done by Babson College- -  we learned some things that showed us we could do even more to help moms “enjoy the ride.”

Marie:   Like what, specifically?

Steve:   There are over 6 million “Mompreneurs” in the U.S. and moms are starting home-based businesses at three times the rate of other segments. The largest group of mom inventors is mothers with children under the age of five. [There are also] 7.7 million female-owned businesses in the U.S., which is 30% of all U.S. businesses; yet, female-owned businesses obtain less than 1% of all venture capital funding.
This is just wrong.

Marie:   Wow. Those are some remarkable figures! So, it’s clear you feel passionately about what this opportunity can do for these women, but what do you hope to achieve from it, for Kimberly-Clark?

Steve:   [I’d like] more and more entrepreneurial moms seeing their business aspirations come true in the US & beyond, and a vibrant external innovation ecosystem at work- - giving K-C a new potential source of external innovation.

Marie:   Makes sense. Do you see any other benefits coming from the program?
Steve:  Positive equity development for Huggies® as an enabler of moms, problem-solver, and “innovative” innovator.

Marie: Sure. So as you began to formulate this idea, was there a big “a-ha” insight that came out of your consumer research?

Steve:  All moms are creative, working to resolve the everyday challenges that stand in the way of fully “enjoying the ride” of parenting. Some moms have the courage to turn their creative solutions into an innovation that becomes the basis for a start-up business.

Marie:  Your program really supports that! Steve, I know you read Speed Dial regularly; what advice would you share with anyone else wanting to do cause-related marketing?

Steve:  Marie, this is not simply “marketing for good”- - at its heart it is a business relationship, with Kimberly-Clark making an investment to advance the business aspirations of inventive moms and the progress of those inventive moms [in turn] creating an innovation ecosystem for K-C.

Marie:  I hear what you’re saying. Your approach really is mutually beneficial. Kimberly-Clark isn’t just writing checks blindly and hoping for the best.

Steve:  The ‘cause’ is secondary- - very important but secondary- - to creating the win-win relationship between the Inspired Moms and Kimberly-Clark. More and more wins will allow K-C and the Inspired Moms to make venture capital, business knowledge, mentoring, and a supportive social network available… to more and more like minded, inventive moms.

Marie:  What a positive cycle. You’ve certainly laid the foundation for an exceptional program, Steve. I appreciate your willingness to share your perspective this morning—thanks, and I hope the program continues to build on its momentum from this year.

 Kimberly Clark Huggies Mom Inspired Program Marketing For a more detailed look at what Steve & his team have done to create win-win relationships between Kimberly-Clark and its consumers, visit the Huggies MomInspired® program website.


Thanks for joining me this morning- - and I’ll see you next Tuesday!
-Marie




 

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